FAQ
FAQ
Everything you need to know about our products, materials, and process.
Company
What is CreoArte?
CreoArte is a design-focused studio creating modern 3D printed objects and lighting that combine thoughtful form, everyday function, and sustainable materials.
Do you design your products in-house?
Yes. Every piece is designed, refined, and produced with attention to both aesthetics and usability.
Where are you located?
We are based in Las Vegas, Nevada United States and ship nationwide.
What makes CreoArte different?
Each piece is designed with intention, combining sculptural form with everyday function. We focus on creating objects that feel considered, not mass-produced.
Shipping & Returns
How long does shipping take?
Orders are typically processed within a few business days. Delivery usually takes 3–4 weeks depending on your location.
Do you offer free shipping?
Yes, we offer free shipping on qualifying U.S. orders.
What is your return policy?
We accept returns within 30 days of delivery. Items must be returned in their original condition.
What if my order arrives damaged?
If your item arrives damaged, email or DM us on Instagram with photos and we’ll make it right as quickly as possible.
Products
Are your lamps handmade?
Each lamp is digitally designed and 3D printed, then carefully assembled. This process allows for precision while still making each piece unique.
Does the lamp come with a bulb?
Yes, all lamps come with bulbs. Please check the product specifications for details on what’s included.
Are your lamps compatible with smart bulbs?
Yes, most of our lamps support standard E26/E27 smart bulbs.
3D Printing & Materials
What material do you use?
We use plant-based PLA, a bioplastic derived from renewable resources such as corn or other plant starches.
Will my lamp look exactly like the photos?
Due to the nature of 3D printing, slight variations in texture and finish may occur. These details make each piece uniquely its own.
Is PLA environmentally friendly?
PLA is a bio-based plastic made from renewable materials and is generally more sustainable than traditional petroleum-based plastics.
Is the lamp durable?
Yes. While lightweight, PLA is strong and suitable for everyday indoor use.
Care & Usage
How do I clean the lamp?
Use a dry or slightly damp cloth. Avoid harsh chemicals or excessive moisture.
Can I use high-wattage bulbs?
Follow the recommended wattage listed in the product specifications to ensure safe use.
Is the lamp safe to leave on overnight?
Yes, when used with a proper LED bulb and within recommended specifications.
Partnerships
Do you offer wholesale or collaborations?
Yes, we’re open to select collaborations and wholesale opportunities. Please DM us on Instagram for more information.
Still have questions?
Email us at creoart3d@gmail.com or DM us on Instagram and we’ll be happy to help.