FAQ

FAQ

Everything you need to know about our products, materials, and process.

Company

What is CreoArte? +
CreoArte is a design-focused studio creating modern 3D printed objects and lighting that combine thoughtful form, everyday function, and sustainable materials.
Do you design your products in-house? +
Yes. Every piece is designed, refined, and produced with attention to both aesthetics and usability.
Where are you located? +
We are based in Las Vegas, Nevada United States and ship nationwide.
What makes CreoArte different? +
Each piece is designed with intention, combining sculptural form with everyday function. We focus on creating objects that feel considered, not mass-produced.

Shipping & Returns

How long does shipping take? +
Orders are typically processed within a few business days. Delivery usually takes 3–4 weeks depending on your location.
Do you offer free shipping? +
Yes, we offer free shipping on qualifying U.S. orders.
What is your return policy? +
We accept returns within 30 days of delivery. Items must be returned in their original condition.
What if my order arrives damaged? +
If your item arrives damaged, email or DM us on Instagram with photos and we’ll make it right as quickly as possible.

Products

Are your lamps handmade? +
Each lamp is digitally designed and 3D printed, then carefully assembled. This process allows for precision while still making each piece unique.
Does the lamp come with a bulb? +
Yes, all lamps come with bulbs. Please check the product specifications for details on what’s included.
Are your lamps compatible with smart bulbs? +
Yes, most of our lamps support standard E26/E27 smart bulbs.

3D Printing & Materials

What material do you use? +
We use plant-based PLA, a bioplastic derived from renewable resources such as corn or other plant starches.
Will my lamp look exactly like the photos? +
Due to the nature of 3D printing, slight variations in texture and finish may occur. These details make each piece uniquely its own.
Is PLA environmentally friendly? +
PLA is a bio-based plastic made from renewable materials and is generally more sustainable than traditional petroleum-based plastics.
Is the lamp durable? +
Yes. While lightweight, PLA is strong and suitable for everyday indoor use.

Care & Usage

How do I clean the lamp? +
Use a dry or slightly damp cloth. Avoid harsh chemicals or excessive moisture.
Can I use high-wattage bulbs? +
Follow the recommended wattage listed in the product specifications to ensure safe use.
Is the lamp safe to leave on overnight? +
Yes, when used with a proper LED bulb and within recommended specifications.

Partnerships

Do you offer wholesale or collaborations? +
Yes, we’re open to select collaborations and wholesale opportunities. Please DM us on Instagram for more information.

Still have questions?

Email us at creoart3d@gmail.com or DM us on Instagram and we’ll be happy to help.